We want you to love your game! If you are not completely satisfied with your purchase, we are happy to accept returns within 14 days of delivery.
Eligible Returns - Items must be unused, in their original condition, and in the original packaging to qualify for a return.
Return Shipping - If the return is due to a defect, damage, or an error on our part, we will cover the cost of return shipping. If you are returning the item for any other reason, the customer is responsible for return shipping costs.
How to Request a Return- Contact us at ff@poindexterdigital.ai within 14 days of receiving your order. Please include your order number and the reason for your return.
Refunds- Once we receive and inspect the returned item, your refund will be processed within 5 to 7 business days to your original payment method.
Pre-Orders - If you would like to cancel a pre-order before your item ships, please contact us as soon as possible and we will issue a full refund.